XenApp and XenDesktop Advanced Concepts – Troubleshooting Training

XenApp and XenDesktop Advanced Concepts - Troubleshooting Training (CXD-302)

Introduction:

XenApp and XenDesktop Advanced Concepts - Troubleshooting Training Course by ENO

In this XenApp and XenDesktop Advanced Concepts - Troubleshooting Training course you will learn how to troubleshoot complex end user and infrastructure issues through the use of support tools, Insight Services, and the PowerShell SDK. The course follows a troubleshooting methodology using real world support issues as example scenarios to demonstrate how to identify and remediate issues with the proper tools. At the end of the XenApp and XenDesktop Advanced Concepts - Troubleshooting Training course students will have the skills they need to diagnose and remediate failures with a faster time to resolution and to identify the root cause to prevent future occurrences.

This XenApp and XenDesktop Advanced Concepts - Troubleshooting Training course was created in conjunction with Citrix Support and Citrix Consulting to identify the top support issues and incorporate them into the hands on lab exercises. All lab exercises in this course are based on real issues. This course has intensive lab exercises using the same tools that Citrix Support uses on support cases.

Customize It:

With onsite Training, courses can be scheduled on a date that is convenient for you, and because they can be scheduled at your location, you don’t incur travel costs and students won’t be away from home. Onsite classes can also be tailored to meet your needs. You might shorten a 5-day class into a 3-day class, or combine portions of several related courses into a single course, or have the instructor vary the emphasis of topics depending on your staff’s and site’s requirements.

Audience/Target Group

This course is recommended for administrators, engineers, and consultants who are interested in increasing their productivity in troubleshooting and resolving component and user issues.

XenApp and XenDesktop Advanced Concepts - Troubleshooting Training (CXD-302)Related Courses:

Duration: 2 days

Class Prerequisites:

Intermediate understanding of XenApp and/or XenDesktop 7.x
An understanding of server, desktop and application virtualization concepts
Familiarity with Windows Server 2012 R2
Experience with PowerShell

What You Will Learn:

Apply a methodical process to troubleshoot issues with Citrix components
Use troubleshooting tools to identify root cause of issues
Use CDF tracing and logging to identify root cause of issues
Use the XenApp and XenDesktop PowerShell SDK to troubleshoot and remediate issues
Troubleshoot XenApp and XenDesktop services
Troubleshoot database connectivity issues
Troubleshoot Citrix StoreFront
Troubleshoot user connection issues
Troubleshoot the Virtual Delivery Agent (VDA) registration process

Course Content:

Module 1: Troubleshooting Introduction

Support Methodology
Troubleshooting tools
Citrix Director
CDF Tracing
Citrix Insight Services
Citrix Diagnostic Toolkit

Module 2: Using PowerShell

PowerShell Syntax
PowerShell help and discovery Cmdlets
XenApp and XenDesktop PowerShell SDK

Module 3: Troubleshooting StoreFront

StoreFront enumeration and authentication
StoreFront services
XML Broker communication
Certificate issues
Firewall configurations

Module 4: Troubleshooting the XenApp and XenDesktop Controller

FMA services architecture
Connection issues to the SQL database
XenApp and XenDesktop site recovery
Mitigating orphaned controllers

Module 5: Troubleshooting VDA Registration

VDA registration options
VDA registration communications
Common registration failures
XDPing tool

Module 6: Troubleshooting VDA Connections

Connection communication flow
Common connection failures
Citrix Receiver clean-up
XenApp load balancing issues
Analyzing ICA files
PortICA logging

Request More Information

Time Frame: 0-3 Months4-12 Months

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